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Effective Date: 1 May 2023

 

This Privacy Policy ("Policy") explains how Fathom, owned and operated by Dan Ford Coaching Ltd ("we," "us," or "our"), collects, uses, shares, and protects your personal information when you access or use our website and services (collectively, the "Platform"). By using the Platform, you consent to the collection and use of your personal information as described in this Policy.

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1. Information We Collect

1.1 Personal Information:
   - We may collect personal information such as your name, email address, postal address, phone number, and other contact information when you voluntarily provide it to us through the Platform.

1.2 Usage Information:
   - When you access and use the Platform, we automatically collect certain information about your device, browser, IP address, and usage patterns. This information helps us improve our services and provide a better user experience.

 

2. Use of Information

2.1 Provide and Improve Services:
   - We use the collected information to deliver, maintain, and improve the Platform, including personalizing your experience, providing customer support, and developing new features.

2.2 Communication:
   - We may use your contact information to communicate with you regarding your account, respond to your inquiries, send updates about the Platform, and provide marketing and promotional materials. You can opt-out of marketing communications at any time.

2.3 Legal Compliance and Protecting Rights:
   - We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use it to protect our rights, property, or safety, or that of our users and others.

 

3. Information Sharing

3.1 Service Providers:
   - We may share your information with trusted third-party service providers who assist us in operating, managing, and improving the Platform. These service providers are contractually bound to protect your information and only use it for specified purposes.

3.2 Legal Requirements:
   - We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

3.3 Business Transfers:
   - In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change and provide choices regarding your information.

 

4. Data Security

4.1 Security Measures:
   - We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

4.2 Data Retention:
   - We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

 

5. Your Rights

5.1 Access and Updates:
   - You have the right to access, update, and correct inaccuracies in your personal information by contacting us. We will respond to your request in accordance with applicable laws.

5.2 Opt-Out:
   - You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

5.3 Cookies and Tracking Technologies:
   - We use cookies and similar tracking technologies to enhance your experience on the Platform. You can manage your cookie preferences through your browser settings.

 

6. Third-Party Websites

6.1 Links to Third-Party Websites:
   - The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those websites.

 

7. Children's Privacy

7.1 Children's Personal Information:
   - The Platform is not directed to individuals

 under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take appropriate steps to delete the information.

 

8. Updates to this Privacy Policy

8.1 Changes to the Policy:
   - We may update this Policy from time to time. Any changes will be effective upon posting the revised Policy on the Platform. We encourage you to review this Policy periodically.

 

9. Contact Us

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [contact information].

Please note that this Privacy Policy is a general template and should be customized to align with the specific privacy practices and legal requirements applicable to your jurisdiction and business. It is important to consult with a qualified legal professional to ensure compliance with the relevant laws and regulations.